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No Fine-Print Surprises
Plans change — here is exactly what happens when they do.
Refunds are calculated from the number of days between the date we receive your cancellation and your departure date:
Full refund of the amount paid.
Half of the amount paid is refunded.
No refund is available this close to departure.
Sign in to your account and open your profile — cancellations can be triggered directly from your bookings there. You can also write to tripengineered@gmail.com from the email or phone number used at booking, and the cancellation date will be the day we receive your message.
Approved refunds are returned to the original payment method. If a refund appears delayed, contact our travel desk with your booking details and we will trace it.
Mountain weather, road conditions, and permits occasionally force route changes. Where a change is minor, the itinerary is adjusted on the ground with equivalent stays and services. If we have to cancel a departure entirely, you choose between a full refund and rebooking onto another date or package.
The full booking agreement and common questions live alongside this policy.